Shopping

Is your products The Original Xiaomi?

Yes All our Items are 100% genuine Original Xiaomi Products if the item you receive is not the original item you have the right to not accept it or return it.

What Shipping Methods Are Available?

Local Orders

For the orders which are placed and are to be delivered locally within Dubai & UAE the local couriers will be used such as Aramex, etc.

Self Pick Up of the Items are also possible in case a user is willing to.

Non-local Orders

These orders will be also posted by the international couriers such as DHL, etc.

Do You Ship Internationally?

Yes, we do ship internationally as well as we are based in Dubai, we have the possibility to easily dispatch and ship the item to any place you are.

How Long Will It Take To Get My Package?

We already have the stock of all the goods that you see in the website, so the moment you place the order your item will be ready for shipment so the only time it will be taking will be for the shipment procedure which depends on your location. However as per the experience the local shipments do not take more than 72hours.

Payment

What Payment Methods Are Accepted?

At the moment you can pay through 3 different ways that you are more comfortable with, it can be paid directly by your cards online, or through PayPal, or in case you are staying in UAE as COD ( Cash On Delivery )  at the moment you receive the item upon delivery.

Is Buying Online Safe?

Websites that use https are safe because they utilise SSL (Secure Sockets Layer) to encrypt any information that is distributed online, such as your credit card details.

Thevipmi.com also has the https so you can be buying your items safely.

Orders & Returns

How do I place an Order?
 

You can surf through the desired category and choose the item you are looking for, choose the item, the quantity you want, Don’t forget to choose the color carefully in case it suits the item

Finally add the item to your cart and finally you can proceed to check out.

How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

Whilst surfing the website for your desired item you no need to have any account but at the checkout time you need to provide your information in order of submiting your information for the delivery and such procedures,

However keep in mind making the account will not make more than 1 minute.

How Do I Track My Order?

You can find the track order button both on the top right corner of the website that both redirects you to the tracking order page that you have to provide your email or the order ID for the information.

or simply click here now for an easy access for the tracking.

How Can I Return a Product?

At the moment you receive the product in case you are not interested to have the item anymore you can give the courier for return,

Contact us via our contact page also for more Specific details about the matter.